Background and Objectives: Healthcare organizations including hospitals play critical roles in providing quality care to communities. In doing so, any abuse or neglected behavior by hospital staff will cause irreparable damages to the patients. This study aimd to investigate the employees’ workplace deviant behavior in Imam - Ali Hospital in Zahedan.
Materials and Methods : This study was a cross-sectional study, which was conducted in Imam-Ali Hospital in Zahedan in 2012. Using random sampling, a sample of 480 employees was selected to participate in this study. The sample included clinical staff , administrative and financial staff as well as auxiliary service staff . A designed, self-reported questionnaire was used to collect data which included 28 questions reliability and validity was confirmed . For data analysis was used of descriptive and inferential statistical tests such as one-way ANOVA, T test and Pearson correlation coefficient were used.
Results: A total of 480 questionnaires was distributed and 342 questionnaires were returned for analysis. Almost 71% of the respondents were female. The mean score of staff workplace deviation was 36.5, which is considerably lower than the mean value (70). Nurses and administrative staff had the highest and the lowest scores of workplace deviance, respectively. There were significant relationships between staff deviant behavior and their educational level, income level and job.
Conclusion: The frequency of employees’ deviant behavior in the study hospital was lower than the mean value, which is explained by healthy behavior of staff in this hospital. Running training courses are recommended to minimize the destructive behavior of staffs at hospitals.
Key words: Administrative deviation, Hospital, Staff, Workplace deviant behavior
Funding: This research was funded by Zahedan University of Medical Sciences .
Ethical approval: The Ethical Committee of Zahedan University of Medical Sciences approved the study.
Conflict of Interest: None declared.
How to cite this article : Baghbanian A V , Khammarnia M . Evaluation of Workplace Deviant Behavior in Imam-Ali Hospital’s Staff : 2012 : A Short Report . J Rafsanjan Univ Med Scie 2013 12(5): 399-408. [Farsi]
Rights and permissions | |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |